Frequently Asked Questions

How do I prepare HERBNA Tea Cubes?

Preparation depends on the product.

Tea Cubes: Add the recommended number of cubes to hot water and allow them to dissolve completely. Stir and enjoy.

Instant Tea Crystals: Add the recommended amount to water and stir until dissolved.

Herbal Tea Sachets: Steep the sachet in hot water for the recommended amount of time.

Specific preparation instructions will be provided on each product's packaging.


Are the tea cubes sweetened?

Some HERBNA products are naturally sweetened, while others may have little or no added sweetness.

Because each blend is different, sweetness levels and ingredients vary by product. Please check the individual product description and ingredient label for details.

Our tea cubes are made with honey and sugar.


Does every flavor contain caffeine?

No.

Only our Green Tea Cube contains naturally occurring caffeine.


How should I store my tea cubes?

Store in a cool, dry place away from direct sunlight.

How should I store my HERBNA products?

Store HERBNA products in a cool, dry place away from direct sunlight and moisture.

Keep products sealed when not in use to help maintain freshness and quality.

Can I enjoy the tea cubes cold?

Yes! Dissolve the cube in a small amount of hot water first, then pour over ice and add cold water.


Are your products made with real ingredients?

Yes. We carefully select quality herbs, botanicals, and natural ingredients whenever possible.


How long does shipping take?

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Shipping times vary depending on the destination and carrier. Once your order ships, you'll receive tracking information by email.


What's in the HERBNA tea cubes?

Our tea cubes are crafted with carefully selected ingredients that vary by blend.

Depending on the flavor, ingredients may include tea, herbs, fruit, spices, honey, or other natural ingredients.

For the complete ingredient list, please refer to the individual product's packaging and product page.


Are HERBNA products herbal?

HERBNA offers a variety of tea experiences, including herbal and tea-based blends.

Not every HERBNA product is an herbal tea, so we recommend checking the individual product description and ingredient list to learn more about each blend.


Can I enjoy HERBNA teas hot or cold?

Absolutely! 🌿

Many HERBNA products can be enjoyed either hot or cold. Preparation may vary depending on the product, so follow the instructions provided with each blend.

For an iced tea, prepare according to the recommended instructions and allow the tea to cool before serving over ice.


Are HERBNA products caffeine-free?

Caffeine content varies by product.

Products containing ingredients such as green tea or other caffeinated teas may contain caffeine, while certain herbal blends may be naturally caffeine-free.

Please check the individual product description and ingredient label for caffeine information.


Do HERBNA products contain allergens?

Ingredients vary by product. Please review the ingredient list and allergen information on the individual product page and packaging before consuming.

If you have a known food allergy or dietary restriction, please contact us with any questions before ordering.


Can I mix and match flavors?

This depends on the product and collection. When mix-and-match options are available, they will be clearly indicated on the product page.


How do I know which HERBNA tea to choose?

Start with the flavor profile you're naturally drawn to. 🌿

Whether you prefer bright and refreshing, fruity, floral, warming, sweet, or bold, HERBNA offers different blends designed to create different tea experiences.

Explore our collections and find the blend that fits your ritual.


Can I return my HERBNA products?

Because HERBNA products are food and beverage items, return eligibility may vary.

Please review our Shipping & Returns policy before placing an order. If your order arrives damaged or there is an issue with your shipment, please contact us as soon as possible so we can assist you.


How can I contact HERBNA?

We're happy to help. 🌿

Visit our Contact page and send us a message. We'll get back to you as soon as possible.

How can I contact HERBNA?

Email us anytime at hello@herbna.com.